Agent Terms and Conditions

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animation_delay=”0″ filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ margin_top=”40px” margin_bottom=”40px”][fusion_builder_row][fusion_builder_column type=”1_1″ type=”1_1″ layout=”1_1″ align_self=”auto” content_layout=”column” align_content=”flex-start” valign_content=”flex-start” content_wrap=”wrap” center_content=”no” column_tag=”div” target=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” order_medium=”0″ order_small=”0″ hover_type=”none” border_style=”solid” box_shadow=”no” box_shadow_blur=”0″ box_shadow_spread=”0″ background_type=”single” gradient_start_position=”0″ gradient_end_position=”100″ 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transform_hover_element=”self” transform_scale_x=”1″ transform_scale_y=”1″ transform_translate_x=”0″ transform_translate_y=”0″ transform_rotate=”0″ transform_skew_x=”0″ transform_skew_y=”0″ transform_scale_x_hover=”1″ transform_scale_y_hover=”1″ transform_translate_x_hover=”0″ transform_translate_y_hover=”0″ transform_rotate_hover=”0″ transform_skew_x_hover=”0″ transform_skew_y_hover=”0″ transition_duration=”300″ transition_easing=”ease” scroll_motion_devices=”small-visibility,medium-visibility,large-visibility” animation_direction=”left” animation_speed=”0.3″ animation_delay=”0″ last=”true” border_position=”all” first=”true” min_height=”” link=””][fusion_text animation_direction=”left” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” margin_top=”0px” font_size=”12px”]You are reading the Terms and Conditions between you (“you” or “your”) and Savara Beauty (Pty) Ltd (“Savara Beauty”, “we”, “us” or “our”). Savara Beauty owns and supplies the DOT Fragrances product range, along with any other products or brands we may offer in the future.

These Terms explain how you may use our website and how we supply products to you as an Agent. We may update these Terms from time to time, and the latest version will always be available on our website. If you do not agree with any updated Terms, you may stop using our services. If you continue ordering from us after any updates, it means you accept the new Terms. Please keep a copy of these Terms for your records.[/fusion_text][fusion_text animation_direction=”left” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” margin_top=”0px” font_size=”14px”]

By becoming an Agent, you agree to the following terms:

[/fusion_text][fusion_title title_type=”text” marquee_direction=”left” marquee_speed=”15000″ rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ title_link=”off” link_target=”_self” content_align=”left” size=”5″ text_shadow=”no” text_shadow_blur=”0″ text_stroke=”no” text_stroke_size=”1″ text_overflow=”none” gradient_font=”no” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ style_type=”default” animation_direction=”left” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” margin_bottom=”0px” font_size=”16px”]

1. Becoming an Agent

You automatically qualify to become a Savara Beauty Agent by purchasing a DOT Fragrance Reseller Kit through the DOT Fragrances website
To activate your Agent status, you will need to complete your details to register and accept the Savara Beauty Terms & Conditions
There is no additional registration or joining fee
Your DOT Fragrance Reseller Kit includes preselected fragrances and gives you access to Agent pricing and benefits
You automatically qualify for any Agent incentives, competitions, or leaderboard campaigns run by Savara Beauty
You automatically qualify to sell all future products offered by Savara Beauty

2. Agent Pricing and Orders

You purchase each product at the Agent price specified for that item
Cost prices are subject to change at the discretion of Savara Beauty. You will be notified of any changes
A recommended retail price (RRP) will be provided for each product. You may determine your own selling price but are encouraged to follow the recommended retail price
Following your DOT Reseller Kit order, there is a minimum order quantity of 15 items to qualify for the Agent price
Orders of less than 15 items will be billed at the standard retail price
To maintain Agent pricing, you must place at least one order of 15 bottles every month

3. Agent Benefits

You may gain access to exclusive agent incentive benefits such as funeral cover, streaming subscriptions, discount vouchers, and promotional giveaways
Benefits are provided through third-party providers and may change at any time
You have the option to make use of these benefits and are not obligated to take them
Where applicable, you will register for these benefits directly with the third-party provider and are to comply with the terms of each third-party provider directly
Savara Beauty accepts no liability for third-party service issues

4. Sharing of Contact Details

By joining, you consent to Savara Beauty sharing your details with potential customers requesting an Agent in their area
Shared details may include your name, phone number, email address and general location
This is solely for customer connection and will not be sold
Savara Beauty is not responsible for interactions between you and referred customers

5. Communication

By participating, you consent to receiving advertising, marketing, and promotional material, with an option to opt out at any time via our various communication channels
You will be added to our official WhatsApp communication channel for updates, support, and important notices
Personal information may be shared within the Savara Beauty group of companies for operational purposes
All communication complies with POPIA
Your information is used only for purposes related to your Agent role

6. Payments and Delivery

A flat delivery fee of R80 applies. A surcharge may apply for outlying or remote areas
The flat delivery fee is subject to change. Any changes will be communicated to you with reasonable prior notice
Orders must be paid in full before processing
Delivery takes 3–5 working days from confirmation, but may take longer for outlying areas
Savara Beauty is not liable for courier delays or external circumstances

7. Returns & Refunds

If your order is damaged, defective, or incorrect, you must notify us at support@dotfragrances.co.za within 24 hours from the date you receive your order, with clear photos of the items you will be returning
You have 7 days from the date you receive your order to return the goods to us for exchange
Only items with genuine manufacturing or packaging defects may be returned and will be exchanged
Products must remain unused, unopened, and in their original sealed packaging to qualify for a return or replacement

8. Liability and Product Usage

No warranty is given that products are fit for any particular purpose, and you accept full responsibility for use and onward sale to customers
You indemnify Savara Beauty against any claims arising from customers to whom you on‑sell products
No liability shall arise for consequential damages, loss of profit, loss of business, or loss of data
Use of the products is entirely at your or your customer’s risk
We are not liable for reactions, sensitivities, or adverse responses to our products

9. Agent Responsibilities

You shall not divulge the details of any other customer or agent to third parties
You are an independent reseller of Savara Beauty products, not an employee thereof
You are responsible for your own sales, earnings, customer relations and tax obligations
You are responsible for keeping your login details secure
You must represent the brand professionally and avoid false claims

10. Use of Marketing Materials and Branding

You may download and use approved marketing material provided
All branding, logos, product names, and marketing assets remain the exclusive property of Savara Beauty
You may not edit, alter, recreate, or modify any branding or marketing material in any way

11. Warranties and Limitation of Liability

The website and all products are provided on an “as is” basis. To the fullest extent allowed by South African law, we disclaim all warranties and are not liable for any indirect, incidental, or consequential damages resulting from your use of the website or products.

12. Termination

[/fusion_title][fusion_text animation_direction=”left” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” margin_top=”0px” font_size=”14px”]Savara Beauty may revoke Agent status for fraud, misuse, or breach.[/fusion_text][fusion_title title_type=”text” marquee_direction=”left” marquee_speed=”15000″ rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ title_link=”off” link_target=”_self” content_align=”left” size=”5″ text_shadow=”no” text_shadow_blur=”0″ text_stroke=”no” text_stroke_size=”1″ text_overflow=”none” gradient_font=”no” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ style_type=”default” animation_direction=”left” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” margin_bottom=”0px” text_color=”var(–awb-color8)” font_size=”16px”]

13. Updates to Terms & Conditions

[/fusion_title][fusion_text animation_direction=”left” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” margin_top=”0px” font_size=”14px”]Terms & Conditions may be updated periodically. Continued participation constitutes acceptance.[/fusion_text][fusion_title title_type=”text” marquee_direction=”left” marquee_speed=”15000″ rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ title_link=”off” link_target=”_self” content_align=”left” size=”5″ text_shadow=”no” text_shadow_blur=”0″ text_stroke=”no” text_stroke_size=”1″ text_overflow=”none” gradient_font=”no” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ style_type=”default” animation_direction=”left” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” margin_bottom=”0px” text_color=”var(–awb-color8)” font_size=”16px”]

14. Contact Us

[/fusion_title][fusion_text animation_direction=”left” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” margin_top=”0px” font_size=”14px”]For support, email support@dotfragrances.co.za[/fusion_text][fusion_button target=”_blank” color=”custom” linear_angle=”180″ stretch=”default” icon_position=”left” icon_divider=”no” hover_transition=”none” animation_direction=”left” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” margin_top=”30″ class=”df-button” button_gradient_top_color=”var(–awb-color8)” button_gradient_bottom_color=”var(–awb-color8)” font_size=”16px” border_radius_top_left=”5px” border_radius_top_right=”5px” border_radius_bottom_right=”5px” border_radius_bottom_left=”5px” link=”https://concept6.webacumen.co.za/wp-content/uploads/2026/04/Savara-Beauty-Agent-Terms-Conditions.pdf”]Download PDF[/fusion_button][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]